A few days ago, I stood in line for a full service behind two cars for my turn. After about 12 minutes, I was asked by their attendant to allow a truck (parked on the far right side) ahead of me because it finished it’s oil service, and now should be in front of me. I accepted and made room for the truck. The attendant took my written order for the full car wash service. Ten minutes later, the attendant tells me that he needs to get another car in front of me because he also got his oil service done and should be ahead of me too. I refused and asked to speak to his boss. He called his boss (Mr. Hussain) who spoke with me, only to enforce his attendant’s directive. They offered no compensation or apologies for the inconvenience. I drove out and left their business without any service. These people are idiots.
When they are open they do an amazing job. However with out warning they closed for “renovations” with out informing their customers even though there is no work being done on the facility.
للأسف المركز مغلق للتحسينات ولا يوجد أي إشارة لذلك
استخدمت الخرائط للوصول وكان واضحا أنه يعمل وعند الوصول تبين أن الموقع مغلق لعمل تحسينات يعني ممكن شهور
The publisged timing on Google does not match the actual timing. I made a visot to have my car cleaned around 1800H and the establishment is closed. While advertises timing is at 2100H.
These people are idiots.
Terrible customer service and organization.
A few days ago, I stood in line for a full service behind two cars for my turn. After about 12 minutes, I was asked by their attendant to allow a truck (parked on the far right side) ahead of me because it finished it’s oil service, and now should be in front of me. I accepted and made room for the truck. The attendant took my written order for the full car wash service. Ten minutes later, the attendant tells me that he needs to get another car in front of me because he also got his oil service done and should be ahead of me too. I refused and asked to speak to his boss. He called his boss (Mr. Hussain) who spoke with me, only to enforce his attendant’s directive. They offered no compensation or apologies for the inconvenience. I drove out and left their business without any service. These people are idiots.
When they are open they do an amazing job. However with out warning they closed for “renovations” with out informing their customers even though there is no work being done on the facility.
للأسف المركز مغلق للتحسينات ولا يوجد أي إشارة لذلك
استخدمت الخرائط للوصول وكان واضحا أنه يعمل وعند الوصول تبين أن الموقع مغلق لعمل تحسينات يعني ممكن شهور
The publisged timing on Google does not match the actual timing. I made a visot to have my car cleaned around 1800H and the establishment is closed. While advertises timing is at 2100H.