it has been four months now with no follow up from this company for the door being ready or done. they got the design and color wrong two months ago, after talking to them on fixing it i have never heard back from them.
worst customer service i have ever seen, don’t deal with them
Avoid at all cost, took a whole month for them to get back to me with the drawings for approval + the drafts and specs where all wrong, color choice picked was wrong, window tint choice was wrong, door handle style was wrong, it also took them two visits to get the measurements because they lost the measurements on the first visit.
Plus they are requesting full payment (the other half of the upfront 50% payment before delivery and installation) this is after 3 months of waiting for a single door and window.
They informed me that i can visit the factory and take a look at the products before delivery since payment has to be made upfront.
When visiting the “factory” Sadly some of the work done was wrong. so if i had actually paid the other 50% i would have received the wrong specs and not what was signed for… on top of this, since the visit, i have not heard or was contact from anyone in regards to any updates or what is happening.
do they really expect the customer to run around for them?
bad
it has been four months now with no follow up from this company for the door being ready or done. they got the design and color wrong two months ago, after talking to them on fixing it i have never heard back from them.
worst customer service i have ever seen, don’t deal with them
iwasan ang lugar na ito
no one knows what they are doing here…
أسوأ خدمة واجهتها
Do not go to this place, will take months to have something made. other options and better places available.
Avoid at all cost, took a whole month for them to get back to me with the drawings for approval + the drafts and specs where all wrong, color choice picked was wrong, window tint choice was wrong, door handle style was wrong, it also took them two visits to get the measurements because they lost the measurements on the first visit.
Plus they are requesting full payment (the other half of the upfront 50% payment before delivery and installation) this is after 3 months of waiting for a single door and window.
They informed me that i can visit the factory and take a look at the products before delivery since payment has to be made upfront.
When visiting the “factory” Sadly some of the work done was wrong. so if i had actually paid the other 50% i would have received the wrong specs and not what was signed for… on top of this, since the visit, i have not heard or was contact from anyone in regards to any updates or what is happening.
do they really expect the customer to run around for them?
avoid avoid avoid!!!!